Return & Exchange Policy
Welcome to ForYu's Exchange and Return Policy. We understand that sometimes, preferences might change or concerns may arise.
This policy is designed to offer you flexibility while maintaining quality standards.
We want you to shop with confidence, knowing that we're here to assist you in the case of non-customized items.
Read on to learn more about our exchange and return procedures to ensure a hassle-free experience with ForYu.
CUSTOMIZED ORDER POLICY
Unfortunately, we cannot process exchanges or returns for customized items, as they are tailored specifically for you.
RETURN WINDOW
Non-customized items come with a 3-day return window from the date of delivery, offering you flexibility in case of any concerns.
QUALITY ASSURANCE
To qualify for a return, the product must remain in its original condition, with tags intact, following a thorough quality inspection by our team.
REFUND PROCEDURE
Eligible returns will undergo a refund process within 48 working hours from the initiation of the return, ensuring a hassle-free reimbursement.
EXCHANGE CONDITIONS
We allow one-time exchanges per order for non-customized items, facilitating a smooth transition if necessary.